If you are using this web page, which means that you agree with the policies, the terms, and the conditions, as well as to execute all laws or regulations (including Federal of exportation and re exportation) that are described below.

If you don’t agree with any of this terms on the web page, please leave…

INFORMATION

DPQTech does not lend, share or rent its logo or name with other organizations or businesses.

The purchase orders are going to be attended in the same order as they were received, only if they are available in stock. That is why DPQTech does NOT guarantee the shipment date.

PRICES

The prices, specifications and availability of the products can be changed without a previous notification. Any typographic mistake, photographic or in the specifications of the products or the prices in our web page, can be changed for its correction.

When you make a purchase order, we automatically will send you a confirmation responding to it. This confirmation can have some corrections before the shipment, it can be because of any mistake, changes, discontinuation of the product or because is not available in stock, typographic mistakes or any other problem.

In case of any correction or change, we are going to notify you and we are going to ask for your approbation before completion of the order, because without your approbation we will not be able to complete it. The published prices on the web page, do NOT include shipment, contributions and insurance. For returns, we can ask for the proof of purchase and liberation.

PAYMENTS AND SHIPMENTS

We accept VISA, MasterCard, Discover, American Express credit cards. We also accept payments by PayPal. We are not going to make additional charges for the use of credit cards.
The address where we are going to send the products has to be the same as your bank statements of your credit cards, because in this way DPQTech will protect our clients from frauds in the utilization of the credit cards.

If your merchandise is damaged or lost, please write us to our email support@dpqtech.com.
In this moment, we do not send shipments to APO/FPO addresses.

EXPORTING

DPQTech can deny in any moment to export products out of the United States. If you are buying products to export them, you are going to be responsible for the needed documentation before the shipment goes abroad.
(NOTE: The warranties of the manufacturer for export products can vary or be void.)

SHIPMENTS

We make international shipments, except those prohibited by law. To determine if you are eligible or not for an international shipment, please write us to our email, and we will send you a confirmation in the order in which the charges of shipment will be consign, just remember, only if you are eligible for the shipment.
NOTE: The duty rates, taxes or contributions, are NOT included in the total amount and they are the responsibility of the client.

The shipments are made by UPS, and if you have an account with them, you will be able to track your order by internet. For your protection, we will not publish the tracking numbers of UPS.
For your protection, all the priority shipments or the second day shipments will require the signature of receipt at the moment of the delivery. The delivery by ground DOES NOT require the signature of receipt at the moment of delivery.
The limited warranties by the manufacturer for international shipment products can vary or be void.
(NOTE: shipments that are not withdrawn at the customhouse will not be covered with insurance by DPQTech.

WARRANTIES

Every product sold in our website includes limited warranty by the original manufacturer.
The warranty period and service can vary, all depends of the manufacturer and the product.

RETURNS

To make a return, this has to be in 14 days after you receive the product and the products should bring a copy of the original receipt and they have to come in the original package.
The refunds do not include the charges of the original shipments. We do not accept refunds or interchanges after 14 days.

For mailing returns please contact us at warranty@dpqtech.com to obtain your RMA number and information about the process you have to follow. The RMA number is valid only 10 days after its expedition. We are not going to accept returns without RMA number.

There will be a charge of 15% at the refund or interchange moment, on any open product, unless the product is damaged and it will be changed by another.
The open computer programs, DVD movies, pre-recorded videos, video games, and products like ink cartridge and paper can ONLY be changed for the same product, only if the UPC code has not been removed from the wrapper and they are NOT going to be returned for their refund

To receive a refund, your purchase has to be returned with all the manuals, cards, accessories and original wrapper and the shipment and insurance have to be paid.
If you used credit card, the refund is going to be made to that credit card.
You will receive your refund, once we receive the product and this has been checked. All returned products without a proof of delivery, can void your refund.

NOTE: The shipment expenses are NOT going to be refunded if the merchandise is denied at the moment of the delivery. DPQTech only will refund the shipment expenses if the product is damaged.

IMPORTANT

In some occasions there will be connections with other web pages, these pages are NOT under control and domain of DPQTech that is, that we are NOT responsible for the contents of such web pages.